There has never been a better time, nor an easier time, to borrow money.
We now have the era of 100% loans coming back, with Lloyds offering See headline from the Sun Newspaper on Monday
Under the SMCR within firms the FCA expects every area,
activity and function responsibility:
a. to be picked and chosen by the firm?
b. To be spread around the firm?
c. To be allocated to one or more senior managers with no
gaps or overlaps?
d. to rest with the CEO or Managing Director?
BAT allows you to re-arrange your dashboard, so that you can even get special widgets such as weather and news on the home page.
see diagram of options
IFAC have been caught out by failing to produce annual MLRO reports for our customers.
This came to light on a recent Anti money Laundering thematic review visit by the FCA.
The format went something like this.
<
FCA MAN
So you use a risk based approach? (oh good!)
IFA REPLY
Yes
FCA MAN
Have you filed suspicious activity reports?
IFA REPLY
No – we haven’t had any suspicious activities.
FCA MAN
What are the key issues in the MLRO report and what issues did they highlight.
IFA REPLY
Not as well documented as it should be….but we did a review.
FCA MAN
Were any PEPs found?
IFA REPLY
No, we found no PEPs.
FCA MAN
Smartsearch have a feature which produces an audit trail….this may save you time….in future.
And my final question….
Have you had to liaise with law enforcement agencies?
IFA REPLY
No.
<
So IFAC have hastily put together an Anti Money Laundering Report document onto BAT for you to complete and download for your own firm.
This is a major step forward in self – service compliance!
We urge all IFAs and MGI firms and indeed all other FCA regulated firms, to undertake the brief questionnaire that is required to generate the report. See diagram below:
With regards to some of our key features these are listed below and are not available with other sourcing systems.
The information below highlights what we do differently to our competitors and makes our system more accurate.
For training/demo go to http://www.twenty7tec.com/training.php
With changes afoot in our relationship with the EU it will become even more important to be able to collect outstanding debts from European customers. At present we can use the European Order for Payment as a tool for recovery. It is relatively simple to implement and allows enforcement of debt recovery to be effected in the debtor’s home country. Once the future of our place in Europe is settled provisions for debt collection will need to be clarified.
Where your firm are taking indemnity commission and using RI to do this, you will now need to state the following to your clients and get the clients to agree it on the phone or by signature or email:
“We are paid xxx commission on this policy, but this commission is paid in the expectation that all the premiums will be paid for a period of XXX months (“the initial periodâ€). If for any reason you stop the premiums during this “initial periodâ€, the provider will claw back some or a proportion of this commission from us. We notify you, and you hereby agree by receipt of this form, that we will reclaim that same debt from you as an unpaid commission fee within 30 days of the policy premiums becoming over-due.â€
This simple letter above will enable recovery from RI, by linking the RI to the client, and is a key fraud prevention mitigation.
It is a known issue with the FCA that they do not consider this to be TCF, and, if enforced rigidly this statement it is clearly anti-TCF. IFAC strongly recommend that it is only enforced where RIs are found to be churning policies AFTER leaving your firm. To use this "client clawback" with a customer who has been recently made redundant would probably risk putting you on the front pages of the local newspaper, and would be unenforceable. But in circumstances where RI fraud is detected it is a key link between the RI and the client, and should be implemented by firms without delay.
IFAC have had reports of competitor software providers NOT providing information that belongs to the IFA in a timely fashion
The BAT system will provide all uploaded documents for you when you leave.
IFAC will arrange a bulk download link for you after the contract terminations.
This is from a separate secure site from which you can log in and retrieve at your leisure the documents previously uploaded.
Your documents belong to you, and to your clients, and will be returned without delay.
many firms use Turnover Tab to generate commission reports for their advisers.
From today the commission reports are automatically saved into each adviser profile once that they are generated.
From today firms can create and store ADVISER and STAFF files on BAT.
see diagram below, and use this for critical document storage - including HR files.
Since April 2018 Howden have received an influx of notifications relating to Interest only Mortgages from clients. Data Subject Access Requests and Preliminary Notices have been issued by the claims management company 'Pure Legal', and a number of these have evolved into Letters of Claim.
Whilst legal action is still in the intial stage, if you have received a notificiation you should contact IFAC and failing that your PII brokers.
For more information on this legal action please read the attached written by a member of the Howden Financial Services Claims Team