COMPLAINT HANDLING WORKFLOWS ARE NOW EMBEDDED IN BAT
Ask Peter.hall@batsoft.co.uk for help finding the tool, and follow the flow to the end.
Never lose track of complaints again. Remember - if it goes to FOS, you are in for several days of work, regardless of the outcome, and this work is spread out over many weeks, months, and sometimes years. The key to all successful defence is organisation, and this tool keeps your paperwork organised.