Test question 13th July
Written by Charlie Palmer on 10/08/2018

What statement best describes what TCF is NOT about?

a) Helping customers fully understand the features, benefits, risks and costs of the financial product.
b) Creating satisfied customers.
c) Encouraging best practice before, during and after a sale.
d) Administering fines to firms found not to be treating their customers fairly.


Answer = b

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